Preferred Mail Home Delivery through OptumRx
Make the most of your pharmacy benefits. Begin using home delivery with OptumRx today.
You could pay less for the same medication when you use Preferred Mail Home Delivery through OptumRx, your plan's preferred mail order pharmacy.
Savings and convenience delivered right to your home.
- Prescriptions from OptumRx should arrive within 5 business days after we receive the complete order.
- No charge for standard delivery to U.S. addresses, including U.S. territories.
- Pharmacists are available by phone to answer your questions any day, any time.
- Copay savings vary by plan. Contact UnitedHealthcare or call the number on the back of your member ID card for full details on how you could save on your home delivery copays compared to what you would pay at a Network Retail Pharmacy.
Starting home delivery
OptumRx makes it easy to move to home delivery. Get started with only a few quick steps. We can even contact your doctor to move your prescription. Begin using home delivery today.
ePrescribe
Ask your doctor to send an electronic prescription to OptumRx.
Online
Set up your account at optumrx.com and choose which medication you want to move to home delivery. Or use the OptumRx App on your smart phone or tablet.
Phone
Call OptumRx toll-free at 1-888-658-0539 (TTY 711) any day, anytime.
Mail
Complete an order form and mail it with your written prescription(s) to OptumRx.
- Prescription order form (PDF) (795.5 KB)
For more information about home delivery with OptumRx, visit OptumRx.com.
Set up an online account at optumrx.com to help you manage your prescriptions. You can:
- Sign up to get your maintenance medication with home delivery.
- Find medication and lower costs alternatives covered by your plan.
- Renew expired prescriptions.
- Set up text message notifications to remind you to take your medicine. Note: Standard text and data rates may apply.
OptumRx home delivery is not available for the AARP MedicareRx Preferred plan (PDP) in the following territories: Guam, American Samoa, U.S. Virgin Islands and Northern Mariana Islands.
NOTE: If you are receiving Extra Help from Medicare, your copays may be lower or you may have no copays.
This information is not a complete description of benefits. Call {{tfn}} (TTY: 711), [[state-start:null,AL,AS,AZ,AR,CA,CO,CT,DE,FL,GA,GU,ID,IL,IN,IA,KS,KY,LA,ME,MD,MA,MI,MN,MS,MO,MT,MP,NE,NV,NH,NJ,NM,NY,NC,ND,OH,OK,OR,PA,PR,RI,SC,SD,TN,TX,UT,VT,VI,VA,WA,DC,WV,WI,WY]]8 a.m. – 8 p.m. 7 days a week[[state-end]] [[state-start:AK,HI]]8 a.m. – 8 p.m., Monday – Friday, 8 a.m. – 5 p.m., Saturday – Sunday[[state-end]] for more information.
OptumRx is an affiliate of UnitedHealthcare Insurance Company. You are not required to use OptumRx home delivery for a 90-/100-day supply of your maintenance medication. If you have not used OptumRx home delivery, you must approve the first prescription order sent directly from your doctor to OptumRx before it can be filled. Prescriptions from OptumRx should arrive within 5 business days after we receive the complete order. Contact OptumRx anytime at 1-888-658-0539, TTY 711. $0 copay may be restricted to particular tiers, preferred medications, or home delivery prescriptions during the initial coverage phase and may not apply during the coverage gap or catastrophic stage.