98%

of surveyed members indicated they were satisfied with their visit.

97%

found the in-home visit to be helpful.

- December 2014 HouseCalls Member Survey Data

HouseCallsSM from UnitedHealthcare®

A health and wellness program that comes to you

As part of your UnitedHealthcare® Medicare health plan membership, we offer our HouseCalls program to qualified members. HouseCalls is designed to support and complement your regular doctor's care through a visit to your home from one of our licensed health care practitioners. Our knowledgeable health care practitioner will work with you to help you understand your current health status and provide you with information to help you maintain or improve your health. You can ask questions and go at your own pace. Best of all, there is no copay for a HouseCalls visit.

A HouseCalls visit does not take the place of any of your other doctor appointments -- and is in no way meant to replace the care you receive from your regular doctor.

What to expect from a HouseCalls visit

  • One of our knowledgeable health care practitioners will review your health history and medication(s), perform a physical exam, identify health risks and provide education on your health.

  • You can discuss your health concerns one-on-one with the practitioner and ask questions.

  • You will get an Ask Your Doctor worksheet, which you can bring to the next visit with your doctor.

How does it work?

You will receive a letter and a phone call from our HouseCalls team to schedule your HouseCalls visit. If you're not comfortable having the HouseCalls visit in your home, we recommend you ask a friend or family member to be there with you. Or, we can visit you at another location.

Once your HouseCalls visit is scheduled, you will receive an appointment reminder postcard before the appointment. All of the licensed health care practitioners are contracted with UnitedHealthcare and have received specialized training regarding the health care needs of qualified members.

What our members are saying about HouseCalls

“Before my HouseCalls visit, I felt like I was in good health. But during the visit I learned my blood pressure was very high. I was at risk for a stroke. Now I’m on blood pressure medication. I’m so thankful I had a HouseCalls visit. It may have saved my life.”

-- Joyce W., HouseCalls participant

"The HouseCalls visit is less stressful. This young lady (nurse practitioner) that we had was excellent and the one before was excellent too.”

-- Claudine C., HouseCalls participant

Are you a member?
If you are enrolled in a UnitedHealthcare plan and have questions about HouseCalls or would like
to know if you qualify for
a HouseCalls appointment, call us:

1-866-249-5345, TTY 711,
Monday – Thursday, 8 a.m. – 11 p.m. EST
Friday,  8 a.m. – 8:30 p.m. EST

For answers to frequently asked questions,

Click Here ►

Not a member?
If you would like more information about UnitedHealthcare Medicare plans,

Click Here ►

Are you a health care practitioner?
Are you a health care practitioner who is interested in participating in the HouseCalls program?

Click Here ►